After a yr of coping with pandemic-related points, C-suite leaders now discover themselves centered on the “worker expertise,” in response to Chuck Friedman, Microsoft’s company vp accountable for the corporate’s new Viva platform.

Microsoft Viva, which the corporate highlighted at this yr’s Ignite occasion, is designed to offer digital instruments to help distant staff. Unveiled final month, it’s an worker expertise platform (EXP), with 4 modules centered on worker engagement, well-being, studying, and information.

Although curiosity in worker expertise had been on the rise, mentioned Friedman, it took off final yr as companies switched to a largely remote-work mannequin and needed to take care of points corresponding to entry to on-line coaching and improvement, sustaining firm tradition, and even avoiding burnout.

Because the COVID-19 pandemic shut down workplaces worldwide, “instantly we moved from a office [where] individuals may very well be subsequent to one another to a distant office the place the demand for this stuff moved to digital,” Friedman mentioned. “All of this stuff beginning to come collectively…,” resulting in Viva.

chuck friedman headshot Microsoft

Chuck Friedman, Microsoft vp accountable for Viva.

As with all areas of digital transformation, the necessity to take care of distant workforce points — every thing from HR purposes to workforce analytics and worker engagement — boomed throughout the pandemic, mentioned Raul Castanon, a senior analysis analyst at 451 Analysis, a part of S&P World Market Intelligence. 

About 4 out of 5 companies (78%) see supporting distant staff as a problem over the following two years, in response to 451, with worker expertise points — corresponding to work-life steadiness, entry to know-how, workforce morale, and worker retention — amongst prime issues.

Copyright © 2021 IDG Communications, Inc.

By Rana

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