Slack moved shortly this week to make adjustments to its public direct messaging characteristic after a backlash highlighted the potential for harassment from folks sending abusive messages.

The Slack Join DM characteristic, unveiled in October, turned typically out there to paid customers of the platform on Wednesday. It allows Slack customers to ship an invitation to somebody exterior of their Slack “workspace,” which, when accepted by the opposite occasion, permits direct messages to be exchanged within the chat app.

The invite is shipped to the recipient’s e mail deal with with a button to “settle for” the invitation. Previous to Slack’s adjustments, the sender may additionally embrace a textual content message to the recipient inside the invite.

Nevertheless, Twitter customers shortly identified how the characteristic might be abused, with the power to ship harassing messages. Because the invite emails are despatched from a single account — blocking them means all Join DM invitations are then marked as spam.

Following the backlash, Slack mentioned it will not enable messages to be added to Join DM invitations, thus stopping abusive ones from being included within the invite e mail.

“After rolling out Slack Join DMs this morning, we obtained invaluable suggestions from our customers about how e mail invites to make use of the characteristic may probably be used to ship abusive or harassing messages,” Jonathan Prince, Slack’s vice chairman of communications and coverage, mentioned in a Twitter publish on Wednesday.

Copyright © 2021 IDG Communications, Inc.

By Rana

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